meh92
12-02-2004, 02:25 PM
Hello all,
I just wanted to pass along a recent experience I had with Chapman Mfg. I bought their "deluxe" screwdriver kit from Brownells a few weeks ago and the first time I used the #90 standard bit it broke. I e-mailed Chapman Mfg. (www.chapmanmfg.com) and told them about the broken bit. They returned my e-mail the very next day and 3 days later a free replacement bit arrived in the mail, no questions asked. What great service!
I haven't had any other problems with any of the other bits. Maybe a weak one snuck by QC, but they fixed the problem immediately. I'll buy their tools again.
I just wanted to pass along a recent experience I had with Chapman Mfg. I bought their "deluxe" screwdriver kit from Brownells a few weeks ago and the first time I used the #90 standard bit it broke. I e-mailed Chapman Mfg. (www.chapmanmfg.com) and told them about the broken bit. They returned my e-mail the very next day and 3 days later a free replacement bit arrived in the mail, no questions asked. What great service!
I haven't had any other problems with any of the other bits. Maybe a weak one snuck by QC, but they fixed the problem immediately. I'll buy their tools again.