Ranch Dog
06-10-2005, 07:43 PM
Just thought I would let you guys know of the good service I recently received from Bushnell in the repair of my new Trophy Spotting Scope...
http://www.bushnell.com/products/spotting_scopes/specs/images/78-2065.jpg
The scope took quite a tumble out of the back of my PUG after the short trip down the hill from the range. It landed right smack on the eye bell and broke it. First time out with the scope. I boxed it up and sent it to Bushnell with a note of what happened. In that there was nothing wrong with the product, I expected to get a letter telling me to call them to authorize a repair at my expense. Instead, seven days later I received my scope back... good as new!
This is my second experience with their service department and they are tops in my book!
http://www.bushnell.com/products/spotting_scopes/specs/images/78-2065.jpg
The scope took quite a tumble out of the back of my PUG after the short trip down the hill from the range. It landed right smack on the eye bell and broke it. First time out with the scope. I boxed it up and sent it to Bushnell with a note of what happened. In that there was nothing wrong with the product, I expected to get a letter telling me to call them to authorize a repair at my expense. Instead, seven days later I received my scope back... good as new!
This is my second experience with their service department and they are tops in my book!