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I would say that industry wide, 90% of customers are completely satisfied with their purchase and will never have a warranty issue or complaint, 8% are happy but will have some kind of repairable warranty issue, and 2% are unhappy and will criticize every little swirl in the polish or have a legitimate nonrepairable (lemon) warranty issue.
I own a considerable number of firearms, and I've only ever had two warranty issues. One pistol was sent back, and the company paid for the freight both ways and the other was a cracked stock due to recoil, I paid freight on my end and the company paid freight and replaced the stock. Both companies have earned my continued purchases due to their great customer service.
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Buy American, it may be your own job you are saving.
IBEW Local 44
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